Solutions
One platform, a wide range of uses
Soft skills like communication, leadership, and collaboration matter in every team. Evolve adapts to your context — wherever a real conversation makes or breaks the outcome.
Onboarding & induction
New hires practise the conversations of the role and build confidence before they ever face a real customer or colleague — entrenching their training before day one.
- Higher engagement during induction
- Faster ramp to competence
- Confidence before the first real interaction
56% faster
speed to proficiency across enterprise contact-centre onboarding
Source: Zenarate
Leadership & management
Emerging leaders rehearse difficult feedback, conflict, and performance conversations in private — refining the management skills that define their teams.
- Confident handling of conflict
- Consistent management standards
- Safe practice for high-stakes talks
+28%
increase in self-reported confidence after AI roleplay practice
Source: IE Business School
Customer service & contact centre
Frontline teams practise empathy, active listening, and de-escalation against realistic customer scenarios — improving the quality of every real interaction.
- Improved customer interaction skills
- Repeatable de-escalation practice
- Reduced errors under pressure
+33%
higher customer satisfaction (CSAT) following AI simulation
Source: Zenarate
Sales & negotiation
Reps rehearse discovery, objection handling, and negotiation with personas who push back — so they walk into real deals already battle-tested.
- Sharper objection handling
- Deeper product fluency
- Confidence in negotiation
up to +40%
increase in sales conversion after immersive AI roleplay
Source: Rooom
Wellbeing & sensitive conversations
People practise approaching a colleague in distress privately, without an audience and without judgment — building the confidence to begin the conversation for real.
- Private, low-stakes rehearsal
- Confidence with sensitive topics
- Skills that transfer to real life
83%
identified specific areas to improve after a single session
Source: Bodyswaps
Compliance & high-stakes scenarios
Reinforce policy and protocol in a safe environment where mistakes carry no consequence — preparing teams for the critical moments that matter most.
- Reinforced protocols
- Risk mitigation through rehearsal
- Readiness for critical moments
89%
knowledge retention four weeks after immersive practice
Source: MDPI study
The return organisations look for
Increased employee confidence and retention, enhanced customer satisfaction, fewer errors under pressure, faster onboarding, and a measurable edge in how your people develop.
Across enterprise deployments, AI roleplay has driven up to 56% faster speed to proficiency, 33% higher customer satisfaction, and a 32% reduction in employee attrition. Source: Zenarate.
Sister company
Training for education? Meet ACTS Education
Our sister company brings the same conversational AI avatar technology to schools, universities and training organisations, collaborating with students, parents, teachers and educational leaders to build engaging, assessable learning simulations.
Job readiness
Interview training, workplace coaching and industry pathways for students.
Teacher training
Large-scale professional development for educators at a fraction of the cost.
Historical & religious figures
Converse with figures from history and faith to bring learning to life.
Give every employee a safe place to practise
See Evolve in action with a scenario built for your team. No production crew, no scheduling — and it reinforces the facilitator-led training you already run rather than replacing it.