Solutions

One platform, a wide range of uses

Soft skills like communication, leadership, and collaboration matter in every team. Evolve adapts to your context — wherever a real conversation makes or breaks the outcome.

Onboarding & induction

New hires practise the conversations of the role and build confidence before they ever face a real customer or colleague — entrenching their training before day one.

  • Higher engagement during induction
  • Faster ramp to competence
  • Confidence before the first real interaction

56% faster

speed to proficiency across enterprise contact-centre onboarding

Source: Zenarate

Onboarding & induction — an employee practising this scenario with an Evolve Simulations AI training persona

Leadership & management

Emerging leaders rehearse difficult feedback, conflict, and performance conversations in private — refining the management skills that define their teams.

  • Confident handling of conflict
  • Consistent management standards
  • Safe practice for high-stakes talks

+28%

increase in self-reported confidence after AI roleplay practice

Source: IE Business School

Leadership & management — an employee practising this scenario with an Evolve Simulations AI training persona

Customer service & contact centre

Frontline teams practise empathy, active listening, and de-escalation against realistic customer scenarios — improving the quality of every real interaction.

  • Improved customer interaction skills
  • Repeatable de-escalation practice
  • Reduced errors under pressure

+33%

higher customer satisfaction (CSAT) following AI simulation

Source: Zenarate

Customer service & contact centre — an employee practising this scenario with an Evolve Simulations AI training persona

Sales & negotiation

Reps rehearse discovery, objection handling, and negotiation with personas who push back — so they walk into real deals already battle-tested.

  • Sharper objection handling
  • Deeper product fluency
  • Confidence in negotiation

up to +40%

increase in sales conversion after immersive AI roleplay

Source: Rooom

Sales & negotiation — an employee practising this scenario with an Evolve Simulations AI training persona

Wellbeing & sensitive conversations

People practise approaching a colleague in distress privately, without an audience and without judgment — building the confidence to begin the conversation for real.

  • Private, low-stakes rehearsal
  • Confidence with sensitive topics
  • Skills that transfer to real life

83%

identified specific areas to improve after a single session

Source: Bodyswaps

Wellbeing & sensitive conversations — an employee practising this scenario with an Evolve Simulations AI training persona

Compliance & high-stakes scenarios

Reinforce policy and protocol in a safe environment where mistakes carry no consequence — preparing teams for the critical moments that matter most.

  • Reinforced protocols
  • Risk mitigation through rehearsal
  • Readiness for critical moments

89%

knowledge retention four weeks after immersive practice

Source: MDPI study

Compliance & high-stakes scenarios — an employee practising this scenario with an Evolve Simulations AI training persona

The return organisations look for

Increased employee confidence and retention, enhanced customer satisfaction, fewer errors under pressure, faster onboarding, and a measurable edge in how your people develop.

Across enterprise deployments, AI roleplay has driven up to 56% faster speed to proficiency, 33% higher customer satisfaction, and a 32% reduction in employee attrition. Source: Zenarate.

Sister company

Training for education? Meet ACTS Education

Our sister company brings the same conversational AI avatar technology to schools, universities and training organisations — collaborating with students, parents, teachers and educational leaders to build engaging, assessable learning simulations.

  • Job readiness

    Interview training, workplace coaching and industry pathways for students.

  • Teacher training

    Large-scale professional development for educators at a fraction of the cost.

  • Historical & religious figures

    Converse with figures from history and faith to bring learning to life.

Visit ACTS Education

Give every employee a safe place to practice

See Evolve in action with a scenario built for your team. No production crew, no scheduling.